Holiday Shopping FAQ's

Here to help make your holiday shopping easier! Below are some of the most frequently asked questions answered to help navigate your shopping experience. As always, reach out to hello@combinistgoods.com if you have any questions!

Shipping

  • Orders are shipped every Monday and Thursday. Beginning December 2nd, orders will go out every Monday, Wednesday, and Friday through December 20th. All orders received by noon MST those days will go out same day.
  • Free shipping to the US & Canada on orders $75+
  • CANADA POST STRIKE - Combinist does not use Canada Post as its main carrier, but there are certain rural areas and PO boxes that require Canada Post for delivery. If you have questions about if the strike will affect your order, please reach out. 
  • Canada - Delivery times can range between 2-8 business days depending on your location. Some remote areas may take up to 10 business days. All packages are sent out from the Combinist studio based in Calgary.
  • United States - Combinist uses USPS for all shipments. You can expect to receive your package within 3-5 business days.

Cut-off Days

  • It is recommended to get your orders in by December 13th for the best chance at receiving any items in time for holiday gifting. There is no guarantee with delivery dates. The last day to submit your orders before Combinist closes for the holidays is December 20th at noon MST.

Returns and Exchanges

  • Returns and exchanges are not accepted. If for any reason you are having issues with your items, you can contact us at hello@combinistgoods.com or by completing the contact form.

Gift Wrapping

  • All Combinist pieces are packaged gifting-ready! Your order's pieces will be individually wrapped with branded tissue paper and a Combinist sticker. You can add a gift message at checkout that will be handwritten and included in the order in the “Gift message or special instructions” section. No invoice will be included.

Gift Cards

  • Can’t decide on the perfect piece? You can send an e-gift card to be sent directly to your recipient. Shop gift cards here!

    Need help with your gifting choice? Shoot me a message on the chat in the corner or send an email to hello@combinistgoods.com