How long will it take to receive my package?
- In Canada - Combinist uses Canada Post for all shipping. You will receive a tracking number upon dispatch. Delivery can range between 3-10 days depending on the location in Canada. Orders over $100 will receive free shipping. All items are dispatched from Calgary.
- In the United States - Combinist uses USPS. You will receive a tracking number upon dispatch. Orders over $100 will receive free shipping and orders under that amount will be charged a flat rate of $8. US orders can be expected to be delivered 3-5 business days after dispatch.
Do you ship outside of North America?
Yes, but not longer combinistgoods.com. For shipping outside of North America, you can shop the Combinist Goods collection through the Combinist Etsy Shop.
Do you offer returns & exchanges?
If for any reason you are not satisfied with your purchase, Combinist will accept returns for any unworn times. You must contact us at firstname.lastname@example.org or by completing the contact form within 2 days of receiving your order. The buyer is responsible for any return shipping costs. Refunds will be issued only once the item is received and the condition is verified.
What are the earrings made from?
Combinist earrings are incredibly lightweight thanks to the acrylic they are made from. Most earrings have stainless steel posts that are safe for sensitive ears. If you have specific skin allergies, please reach out in advance of your purchase.
Do you offer clip-on earring options?
Yes! Many of the styles can be converted or modified to work as clip-on earrings and many customers have praised how comfortable they are thanks to their lightweight nature. Reach out using the contact form or send an email to email@example.com to learn more.
How do I ensure I have my new earrings for years to come?
Keep the fingerprints away by using a lint-free or microfibre cloth. Avoid using any harsh solvents or cleaners on the acrylic and stick to mild soap if needed but only on the acrylic part of the earrings only. Acrylic is incredibly durable but can scratch, so please give them extra space in your jewellery box to ensure a long, flawless life.