FAQ

How long will it take to receive my package?

Combinist Goods is located in Calgary, Canada. All earrings are handmade and require 1-3 days to assemble before fulfillment. 
  • In Canada - Free shipping option comes untracked. If you wish to have tracking included with your package you can choose that option at checkout for an additional charge. Delivery can range between 3-14 days depending on the location in Canada. All items are dispatched from Calgary.
  • In the United States - Combinist uses USPS for all shipping and comes with a tracking number. Orders over $50 will receive free shipping and orders under that amount will be charged a flat rate of $8. US orders can be expected to be delivered 3-5 business days after dispatch.
Please contact hello@combinistgoods.com if you have any questions or special requests regarding shipping.

Do you ship outside of North America?

Yes, but not longer combinistgoods.com. For shipping outside of North America, you can shop the Combinist Goods collection through Wolf & Badger where you will have shipping options that are both quick and affordable. 

Do you offer returns & exchanges?

If for any reason you are not satisfied with your purchase, Combinist will accept returns for any unworn times. You must contact us at hello@combinistgoods.com or by completing the contact form within 7 days of receiving your order. The buyer is responsible for any return shipping costs. Refunds will be issued only once the item is received and the condition is verified.

What are the earrings made from?

Combinist earrings are incredibly lightweight thanks to the acrylic they are made from. Most earrings have stainless steel posts that are safe for sensitive ears. If you have specific skin allergies, please reach out in advance of your purchase.

Do you offer clip-on earring options?

Yes! Many of the styles can be converted or modified to work as clip-on earrings and many customers have praised how comfortable they are thanks to their lightweight nature. Reach out using the contact form or send an email to hello@combinistgoods.com to learn more.

How do I ensure I have my new earrings for years to come?

Keep the fingerprints away by using a lint-free or microfibre cloth. Avoid using any harsh solvents or cleaners on the acrylic and stick to mild soap if needed but only on the acrylic part of the earrings only. Acrylic is incredibly durable but can scratch, so please give them extra space in your jewellery box to ensure a long, flawless life.